Welcome to iLux Lighting. Your privacy is important to us, and we are committed to protecting any personal information you provide while using our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect personal and non-personal information from users in various ways, including when you:

  • Visit our website
  • Submit contact forms
  • Request quotations or product information
  • Subscribe to newsletters
  • Communicate with our team

The information collected may include:

  • Full name
  • Company name
  • Email address
  • Phone number
  • Country or location
  • IP address
  • Browser and device information
  • Website usage data

2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and customer requests
  • Provide product information and quotations
  • Improve website performance and user experience
  • Send updates, marketing materials, or promotional content
  • Maintain website security and prevent unauthorized access
  • Analyze website traffic and visitor behavior

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve browsing experience and collect analytical data.

Cookies help us:

  • Understand visitor preferences
  • Improve website functionality
  • Measure website traffic and performance
  • Provide a better user experience

You may disable cookies through your browser settings at any time.

4. Data Protection

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of data transmission over the Internet is completely secure, and we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, trade, or rent users’ personal information to third parties.

We may share information with trusted service providers or partners only when necessary to operate our business, maintain the website, or provide requested services.

Information may also be disclosed when required by law or to protect our legal rights.

6. Third-Party Services

Our website may contain links to third-party websites or integrated services such as analytics tools, social media platforms, or embedded content.

We are not responsible for the privacy practices or content of external websites.

7. International Users

As an international business, your information may be processed or stored in countries outside your residence jurisdiction. By using our website, you consent to such data transfers where permitted by law.

8. Your Rights

Depending on your local regulations, you may have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with an updated effective date.